For goods that can normally be returned by post: We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back goods that can normally be returned by post or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us.
The deadline is met if you send back the goods before the period of 14 days has expired. Goods that, by their nature, cannot be returned by post will be collected by us. Where the delivery address is within one of the following countries, we offer a pre-paid postage stamp with the help of which goods (return value more than 50 €) that can normally be returned by post can be send back free of charge: Germany, Belgium, Denmark, Finland, France, Italy, Luxembourg, the Netherlands and Austria.
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